Some receipts are not showing up in WellyBox even though they're in my inbox. What should I do?

Send an email to support@wellybox.com as follows:

Subject:
Document missing

Email body:
The email address from which the receipt was sent:
Date and time when the email was received:

IMPORTANT: Send another email right after sending the first, forwarding the email with the missing receipts.

Updated on: 29/12/2022

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