> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.wellybox.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Some receipts are not showing up in WellyBox even though they're in my inbox. What should I do?

**Send an email to support@wellybox.com as follows:**

_Subject_: 
Document missing

_Email body_:
The email address from which the receipt was sent:
Date and time when the email was received:

||| **IMPORTANT: Send another email right after sending the first, forwarding the email with the missing receipts.**